Support

Something not working, or a point cut in the wrong place? Email support@lobcam.com and we'll get back to you.

It helps to include your iPhone model, the iOS version, and what you were doing when it happened.

Common questions

Where should I put my phone?

About 5 feet up, behind the centre of the baseline, with the whole far court and the top of the net in view. The recorder shows a dashed outline to line up with. Corner and raised spots work too; LobCam finds the court after recording.

LobCam missed points or found none

LobCam listens for racket hits. On indoor courts or courts side by side, every court sounds alike, so open the session and use Mark the court. LobCam then follows the players on your court as well.

Does my video get uploaded?

No. Everything runs on your phone. See the privacy policy.

Running out of space

Settings › Storage in LobCam shows how much each session uses, and lets you empty the Trash. Recording needs about 1 GB free to start.

Does it cost anything?

Recording and cutting your sessions into points is free, with no account.